Welcome to the Frequently Asked Questions (FAQ) page. Here you can get to know a lot of interesting details about the work of our publisher and our website.
Пожалуйста, прежде чем начать работать с нашим сайтом зарегистрируйтесь, это упростит его использование, а так же ускорит разрешение возникнувших проблем.
The website is presented in two different languages – Russian and English. Plus both versions of the website are completely autonomous from each other. They have different payment and delivery options. The price policy also depends on the regions. Basically, these are the only differences between the versions. Just for your own interest you can easily change the website language at any time.
All our products has detailed descriptions, tracklists, press releases, previews, edition formats etc. to make you know exactly what you are paying for.
With the exception of music our publisher sells different kinds of merchandise, for example, T-shirts.
Some products (Insane Records’ ones mainly) not only have a physical format but also a digital analogue which has its own different bonuses and exclusive tracks.
Insane Records SKU
- INSCD – CD release
- INSDigital – Digital version of CD release
- INSWEB – Released only in digital form
Instead of buying a digital version from iTunes, Amazon, Bandcamp and other digital Internet shops you can support us by directly buying from Insane Records. It leaves the market giants without their interest and helps us to develop our publisher much faster.
Having bought a digital version from our website you automatically get 2 links to downloading the release – FLAC and MP3 320 CBR. You can download the preferred format or both of them.
Purchasing our CD releases (don’t forget SKU INSCD) you also get an opportunity to download a digital version in FLAC or MP3 format.
Ссылки на скачивание релиза придут на ваш email адрес, кроме того их можно найти в вашем личном кабинете (если вы зарегистрированы на сайте)
The links work for 7 days, then they disappear.
Shop / Categories
With the exception of our own releases and merchandise our publisher offers a wide range of distributed products from different labels and bands from all over the world making the list of our goods bigger and the orders – more desirable. Some products are available only through the English version of the website. For the sake of convenience we created separate product categories according to music genres. Moreover, we created an opportunity to search bands alphabetically. Although you can find only industrial and gothic bands by alphabet. You won’t find any Black Metal, Dearth Metal, Alt Rock bands etc because the website is dedicated to Gothic / Industrial culture.
You can pay for the products using PayPal service
We are shipping by Russian Post.
All packages have tracking. It can be checked here
If your offer is over 100 euro, delivery is free
Surely you may have some other questions so don’t hesitate to write our support team through the contact form in “Contacts” section. We will certainly help you!